C111 Terms & Conditions — Platform
Know the terms before you play

C111 (https://c111.ws) is an online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions govern the relationship between c111 and its members and constitute a legally binding agreement.

C111 offers Sports Betting, Live Casino, slots, Jackpot, and a wide range of other gaming services. Each service may have its own specific rules, which apply alongside these general terms.

C111 reserves the right to modify, update, or revise these Terms & Conditions at any time, with or without prior notice. Continued use of the platform following any changes will be considered acceptance of the updated terms.

To open an account and use betting or gaming services on c111, the following conditions must be met:

• You must be at least 18 years old to register. c111 is strictly prohibited for minors.
• Each person may only hold one account. If the same individual opens multiple accounts, all accounts will be terminated and all balances forfeited.
• You must provide accurate and up-to-date information at registration — including your name, date of birth, mobile number, and email.
• C111 may request a national ID or other documentation for identity verification at any time.
• C111 reserves the right to suspend withdrawals or large transactions until verification is complete.

If information provided during registration is found to be false or misleading, c111 reserves the right to immediately close the account and withhold all deposited funds.

All financial transactions on c111 are processed securely and transparently. The following policies apply to deposits and withdrawals:

• Accepted payment methods: bKash, Nagad, Rocket, and select bank transfers.
• Deposits are usually credited instantly. If there is a delay due to a technical issue, please contact our support team.
• Withdrawal requests are typically processed within 24 hours of verification.
• Withdrawals must be made through the same method used for the deposit — withdrawing via a different method is not permitted.
• Minimum deposit and withdrawal amounts will be listed separately on each payment method's page.
• Withdrawals to third-party accounts are not permitted — funds may only be withdrawn to the registered member's own account.

Please read these rules carefully before placing any bets on c111. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Bets will only be accepted if your account has sufficient balance.
• Odds may change before a match or event begins. Payouts will be calculated based on the odds in effect at the time the bet was confirmed.
• Odds in live betting change in real time. Due to network latency, odds may shift between the time you place and the time your live bet is confirmed.
• If a match is cancelled or postponed, the stake for that bet will be refunded or settled according to the applicable rules.
• C111 reserves the right to void any bet placed at odds that contain an obvious error.
• Maximum bet limits may vary by event and market — bets exceeding the limit will not be accepted.

Each casino game and slot has its own RTP (Return to Player) rate and rules, which can be found in the game information. All games on c111 are powered by a certified Random Number Generator (RNG).

C111 regularly runs a variety of bonus and promotion offers. Each offer comes with its own specific terms, which will be detailed on the respective offer page. General bonus terms:

• By claiming a bonus, you agree to the specific terms and conditions attached to that bonus.
• The welcome bonus is available to each member once only. Any attempt to claim it through multiple accounts will result in all associated accounts being terminated.
• The required wagering requirements must be met before withdrawing a bonus — typically between 10x and 30x the bonus amount.
• Not all games may be available for play using bonus balance — the eligible games will be specified on the offer page.
• If wagering requirements are not met within the specified timeframe, the bonus and any winnings derived from it will be forfeited.
• C111 reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on c111. Violations will result in permanent account closure and forfeiture of all balances:

• Placing bets or playing games through fraudulent means — including the use of bots, automated software, or hacking tools.
• Using c111 for money laundering or any illegal financial transactions.
• Opening multiple accounts to take advantage of bonuses.
• Attempting to gain unauthorized access to another member's account.
• Any attack on or malicious activity targeting c111's servers or systems.
• Colluding with other members to engage in advantage play or arbitrage betting.
• Operating an account under a false identity or in someone else's name.

C111 takes the protection of your personal data seriously. Full details on how your data is collected, stored, and used can be found in our Privacy Policy.

• Information provided at registration will be used solely for account management and service improvement.
• C111 does not sell your personal information to any third party.
• Information may be shared when required by law or at the request of a regulatory authority.
• You have the right to update your account information — please contact us through support.

C111 uses SSL encryption and other security technologies to keep your data safe. For more details, visit our Privacy Policy Read.

C111 believes gaming is a form of entertainment — it should never become a source of financial or emotional distress. That's why we provide a range of Responsible Gaming tools:

• Deposit Limit — set a daily, weekly, or monthly cap on your deposits.
• Betting Limits — set your own cap on how much you can bet within a given period.
• Self-Exclusion — temporarily close your own account for a set period of time.
• Reality Check — a feature that sends you reminders at regular intervals.

You can close your c111 account at any time. Simply email our support team and your account will be deactivated. Please withdraw any remaining balance before closing your account.

C111 may suspend or close an account in the following circumstances:

• Violation of these Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• Registering with a false identity or inaccurate information.
• Prolonged account inactivity (generally more than 12 months).
• For legal or regulatory reasons.

If an account is terminated due to a rule violation, any remaining balance may not be returned. However, if an account is closed for standard reasons, the balance will be refunded.

C111 reserves the right to update these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email address. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

If any part of these Terms & Conditions is found to be invalid or unlawful, that provision will be removed while the remaining terms continue in full effect. Any disputes between c111 and its members will be addressed through negotiation in the first instance.